01
Answer instantly
Respond to website visitors and callers with friendly, business-specific answers before they move on.
Always-on AI customer service for service teams
Never miss another service lead.
Askstant gives your customers immediate attention any time of day. It quickly collects job details, flags urgent requests, and connects your team with customers faster to create a smoother experience from the first interaction.
24/7 lead capture
Emergency detection
Instant SMS alerts
Quick install
Your AI customer service representative
Designed to turn every customer interaction into organized, meaningful action.
Askstant goes beyond customer support by automatically turning conversations into structured, reliable workflows with the details your team needs to act immediately.
02
Capture better leads
Collect names, contact info, service needs, urgency, location, and notes without losing the conversation context.
03
Route the work
Turn urgent inquiries into clear summaries and route them to the right teammate for faster follow-up.
How it works
Simple setup. Fast responses. Clean handoffs.
Step 1
Set up your business
Add your services, hours, service area, emergency rules, and team contacts.
Step 2
Install the widget
Add the Askstant widget to your site for immediate customer intake.
Step 3
Answer and qualify
Askstant asks the right follow-ups and captures the details your team needs.
Step 4
Notify your team
Route leads, summaries, and urgent requests based on your business rules.
Who is Askstant for?
Askstant is built for service businesses, including HVAC, plumbing, electrical, roofing, and home services.
Can it answer phone calls?
Voice intake is part of the platform direction, so teams can cover both website chat and phone requests.
What happens when a lead is created?
Askstant summarizes the request, marks urgency, and prepares the handoff for your team.
Can I control what Askstant says to customers?
Yes. You can configure your services, hours, service area, escalation rules, and the details Askstant should collect before handing off a lead.
How does Askstant know when a request is urgent?
Askstant checks the customer's message against your business rules and urgency signals, then flags requests like no heat, no cooling, leaks, or same-day service needs.
How long does it take to set up?
Most teams can go live in 1-2 days by adding their business details and installing the website widget. From there, you can refine routing and intake rules over time.
Ready to answer every customer?
See how Askstant can help your business capture more leads, handle after-hours requests, and respond with confidence.